HOW WE DO IT
We’re not your average, run-of-the-mill consultancy. We’re storytellers, big picture thinkers and creative maestros – but most of all,
we’re human.
We believe in designing powerful learning and engagement experiences for humans, by humans. That means putting people at the very centre of what we do.
Here's how we do it:
DISCOVER
This is where we pop the lid and really focus on understanding your organisation, the challenge you face and of course, your audience. As well as stakeholder consultation, key to our approach is speaking directly with your audience to better understand their challenges and what really makes them tick.
Once we’ve fully explored your challenge from every angle, we’re then able to define the scope and where we can add the most value and impact.
DESIGN
Next up, we challenge ourselves to think outside the box and explore the right solution for the job. Once we’re happy, we’ll transform this into a high-level design ready to share with you, before devoting our time, energy and a lot of love into creating the fully-formed solution in all its glory.
To make sure the design is bang-on, aligned to your outcomes and speaking to your target audience, we’ll also test and refine it.
DELIVER
Once the design is perfected, it’s time for launch and rollout. Depending on the solution, we can support by delivering the experience through our expert team of facilitators or upskilling your own internal team.
We can also help to create a buzz around the solution through an inspiring communications campaign that gets your audience excited beforehand and sustains their engagement long after it’s ended.
OUR CORE DESIGN PRINCIPLES
To make sure our solutions have lasting impact and ‘stick’, each solution is underpinned by the following principles: