WHAT WE DO

We support meaningful behaviour change — helping organisations and individuals work out what needs to change, and supporting that change to stick.

Our work sits at the intersection of learning, transformation and coaching. Sometimes that starts with clarity. Sometimes it starts with action. Often, it’s both.

LEARNING AND TRANSFORMATION FOR ORGANISATIONS

We work with organisations that know something needs to change — but aren’t always clear what, or how to make it land in practice.

Our work helps organisations:

surface what’s getting in the way
identify where behaviours and ways of working need to shift
support leaders and teams to embed change over time

This can include learning design, facilitation, engagement and transformation work — always grounded in real work contexts and everyday pressures.

We work directly with organisations, and also partner as an associate with learning and transformation consultancies.

TYPICAL AREAS WE SUPPORT

Leadership and capability development

Behaviour change linked to strategy or culture

Onboarding

Large-scale change and transformation

Here’s what clients have to say about working with us…

“A true collaborator,

rather than a vendor simply delivering on what was asked”

Jodi Singer

Former Director, Marketing and Sales Innovation, Global Sales Enablement

Leading Professional Services Firm

Over the past year, Charlotte has worked with my team to help us develop a sales curriculum, and she has demonstrated incredible leadership, creativity, and project management skills throughout the process.

She is a top-notch facilitator and was able to get us all on the same page when there were multiple perspectives. She learned the subject matter quickly and became a true collaborator, rather than a vendor simply delivering on what was asked.

As a result, the end product was much more comprehensive and innovative. The project also became more complicated and time-intensive than we originally thought, and Charlotte remained positive and adaptable every step of the way!

COACHING

Coaching is how we support change at a deeper, more sustained level — particularly once insight is there, but habits haven’t yet shifted.

It creates space for reflection, supports experimentation, and helps people stay focused when pressure pulls them back to old ways of working.

We offer coaching in two ways:

COACHING FOR ORGANISATIONS

Coaching for leaders and teams, often embedded within learning or transformation programmes, to support behaviour change where it matters most.

This can include:

1:1 leadership and executive coaching
team coaching
coaching integrated into wider change programmes

COACHING FOR ORGANISATIONS

1:1 coaching for individuals who want to shift habits, ways of working or leadership behaviours — particularly at moments of change, growth or transition.

COACHING FOR INDIVIDUALS

LET'S TALK

Want to learn more about how we can help you or your organisation make change stick? We'd love to talk.

Fill in the form or drop us a line at hello@makeitstick.uk

A photo of our founder, Charlotte Kendall